Don’t be hard on yourself. Scammers are experts who exploit human behavior. Some people don’t report their losses because they’re embarrassed, but everyone is vulnerable to some type of scam or fraud.
If you suspect someone has your Social Security number or information about your Edward Jones account, contact your Edward Jones office or our Client Relations department at 800-441-2357.
If you’ve sent a payment, contact the financial institution or company that issued the payment method. Attempt to stop any payments in progress.
If a personal device may have been compromised, update your security software and run an antivirus scan.
Change usernames and passwords quickly if they were potentially compromised.
Report the crime to the Federal Trade Commission (FTC). They will provide helpful resources and can connect you with appropriate law enforcement agencies.
Create an identity recovery plan at identitytheft.gov and monitor your credit reports. Consider freezing your credit if you suspect someone has your Social Security number.
