Online bill payment is a service from Edward Jones that enables you to pay virtually anyone using funds from your Edward Jones account.* Just tell us whom you want to pay, how much you want to pay them and when you want the funds to be sent.
To use online bill payment, you must have a single, joint, living trust, testamentary trust or sole proprietorship Edward Jones account with the Edward Jones Money Market Fund or the Insured Bank Deposit Program.**
To use online bill payment, you must first be enrolled in the basic Online Access for 30 days. If you need faster-access bill payment services, please contact your branch office to initiate the enrollment process for you which will reduce the waiting period to 10 days. After completing the waiting period, you may log on to Online Access and access online bill payment from the "Pay Bills" link in the top navigation. There you will find a link for enrolling in online bill payment. You will select the account you want to pay bills from, read the Online Bill Payment Service Agreement and complete the online enrollment form.
Once your bill pay enrollment form has been approved, you can begin paying bills immediately. You'll receive a letter and an email from Edward Jones as soon as your enrollment form has been approved.
Online bill payment is not the same type of service that other institutions often refer to as "automatic debit." With online bill payment, you are in control of when your payments are made, rather than allowing billers to take the funds from your account automatically.
You can pay virtually anyone with a United States address using online bill payment. Whether it's your next-door neighbor or mortgage company, Edward Jones can pay your biller using funds from your account. Online bill payment cannot be used to make tax payments or court-ordered payments.***
Electronic bills are a way to receive your bills electronically, rather than by traditional mail. Some major billers, such as utility companies and credit cards, offer the ability to send your bills directly to online bill payment rather than sending a paper copy to your house. Most billers will send you an email notifying you a new bill has been sent to online bill payment. You can then log on to online bill payment, review your bill online and schedule your payment. You can opt to receive electronic bills from participating billers in the "Manage My Bills" section of online bill payment. You can also sign up for the email notifications within online bill payment.
Payments are made using an electronic funds transfer (EFT) for billers that can accept this method of payment. Other billers are paid using a paper check that will include your name and account number (if you have an account number with the biller).
The time it takes for a biller to receive your payment will vary based on the type of payment method used (electronic funds transfer or paper check). You should schedule your online bill payments at least five (5) business days prior to the due date on the bill.
Funds are generally withdrawn from your account one business day after the scheduled process date.
If your process date falls on a weekend or holiday, the process to send your payment will begin on the last business day prior to the scheduled process date.
If the month does not have 31 days, or if the 31st falls on a weekend, the process to send your payment will begin on the last business day prior to the scheduled process date.
Your online bill payments can be viewed in several locations. The "Recent Payments" or "Bill History" sections of online bill payment show scheduled and completed payments from the past six months. They also show if the biller was paid using an electronic funds transfer or a paper check. Online bill payments will also appear in the "Activity" section of Online Access and on your monthly/quarterly statement from Edward Jones.
There is a $1 minimum and a $100,000 maximum dollar amount that can be paid using online bill payment.
Yes, your Bill Payment transactions will be downloaded as part of your overall account activity in Quicken.
No. Bill payments can't be made from your Edward Jones accounts within Quicken.® To make online bill payments from your Edward Jones accounts, you'll need to log on to online bill payment.
You can submit a payment inquiry in the "Bill History" section of online bill payment. You'll receive an electronic response regarding the status of your inquiry. You may also call Online Client Support at (800) 441-5203 if you have questions about using online bill payment.