2026 PIC - Community Video Transcript

Video Transcript

When our people show up, they really make an impact. They are there for the long haul. They do the work. They do it with a smile because it's something that is in our DNA to show up for our neighbors and be volunteers. Our unparalleled branch network of 15,000 branches across the United States and Canada gives us the opportunity to be hyperlocal in thousands of communities across North America.

As a market leader, my job is twofold one to ask for the resources to say, hey, in Seattle, community impact is a top priority. For example, the Fred Hutchinson Cancer Center, where we learned that they had a run walk, that we could bring 100 of our associates to and their families to raise money for Cancer

Emergency Food Network. We partner with them for their dinners. We also have a financial advisor who's a board member. And for Blood Cancer United, we do something called the Big Climb, where our financial advisors fundraise and can climb to the top of the Columbia Tower, which is quite a jaunt, raising money to eradicate blood cancers.

We're getting much smarter about where we have the best opportunities for impact. Really leveraging data to drive us to our best opportunities. Helping our colleagues align their personal purpose with the firm's purpose gives us the opportunity and really the responsibility to make impact across borders.

Culture 360 is the community and service impact arm. When Edward Jones is traveling and gathering together, we've had 57 volunteer opportunities in 19 different countries on five continents. We really took a concerted effort to go to the local communities, figure out what their needs were, and align our project to what they needed. In London, we're putting together kits for the homeless in Ireland, where rewilding on a hillside to prevent erosion in Thailand towards supporting local schools and building bicycles for children.

In Cambodia, we helped build some homes for families in local communities. Scale is important, but you have to have purpose and when you have thousands of people with purpose, even small activities really add up and show the big impact.

For our entire history. We've attracted people who genuinely care about more than just serving clients, more than just helping our colleagues. But being a help and a source of support to their local communities.