Throughout the challenges of recent months, we’ve continued to safely serve investors’ needs. As we gradually reopen our offices to in-person appointments, our approach will be thoughtful and individualized to each location. Learn More
If your Edward Jones branch is temporarily closed due to Hurricane Sally and you need assistance, please call Client Relations at 1-800-511-5768 (Monday - Friday, 7 a.m. - 7 p.m. CT).
About Edward Jones
Edward D. Jones & Co., L.P., is dually registered with the Securities and Exchange Commission (SEC) as a broker-dealer and an investment adviser. Edward Jones is also a member of Financial Industry Regulatory Authority (FINRA).
Statement of Financial Condition
— Edward Jones’ Statement of Financial Condition is available at www.edwardjones.com/about/ financial-reports.html, your local office or by mail upon written request.
About Your Account
Account Information − Your account agreement(s) contain the conditions that govern your account. Contact your financial advisor if you have any changes to your financial situation, contact information or investment objectives.
Account Accuracy −If you believe there are errors on your account, promptly notify your financial advisor or Client Relations. To further protect your rights, including rights under the Securities Investor Protection Act (SIPA), re-confirm any oral communication by sending us a letter within 30 days. If you think there is an error with, or you have a question about, your electronic transfers, contact Client Relations.
Complaints about Your Account − If you have a complaint please call Client Relations or send a letter to Edward Jones, Attn: Complaints Investigations, 12555 Manchester Road, St. Louis, MO 63131
Pricing − For the most current prices of your investments, contact your financial advisor or visit Online Access. While we believe our pricing information is reliable, some information is provided by third parties and we cannot guarantee its accuracy.
Systematic and Money Market Transactions − Additional transaction details may be available upon written request to Edward Jones, Attn: Trade Operations Dept.
Fair Market Value for Individual Retirement Accounts – Your account’s fair market value as of Dec. 31 will be reported to the Internal Revenue Service (IRS) as required by law.
Withholding on Distributions or Withdrawals − Federal law requires Edward Jones to withhold income tax on distribution(s) from your retirement accounts and other plans, unless you elect not to have withholding apply by completing the appropriate form and returning it to the address specified on the form. Your election will remain in effect until you change or revoke it by completing and returning a new form. If you elect not to have withholding or do not have enough income tax withheld from your distributions, or if payments of estimated taxes are not sufficient, you may be responsible for payments of estimated taxes and/or incur penalties as a result. State withholding, if applicable, is subject to the state’s withholding requirements.
Fees and Charges -The “Fees and Charges” amount shown in your Value Summary includes the following:
Toll Free Phone 800-441-2357 (Monday - Friday 7am - 7pm CST)201 Progress Parkway, Maryland Heights, MO 63043
Online Account Access www.edwardjones.com/access Edward Jones Online Support 800-441-5203
Edward Jones Personal MasterCard®, 866-874-6711
Edward Jones Business MasterCard®, 866-874-6712
Edward Jones VISA Debit Card, 888-289-6635