Edward Jones Managing Partner Penny Pennington recently sat down with FORTUNE magazine to talk about the Edward Jones approach to serving clients and the positive impact it delivered during the pandemic. As Penny notes in the article, "Our engagement scores with our clients has never been higher."
From redefining face-to-face in a virtual world to steering clients calmly through market volatility and helping investors of every age feel understood, informed, in control and secure, Penny shares how we have remained committed to delivering human-centered advice and guidance.
It's one way that we at Edward Jones are living our purpose – to partner for positive impact to improve the wellbeing of our clients and colleagues, and together, better our communities and society.