Continuing to serve you in a thoughtful way.

Throughout the challenges of recent months, we’ve continued to safely serve investors’ needs. As we gradually reopen our offices to in-person appointments, our approach will be thoughtful and individualized to each location. Learn More

Hurricane Sally

If your Edward Jones branch is temporarily closed due to Hurricane Sally and you need assistance, please call Client Relations at 1-800-511-5768 (Monday - Friday, 7 a.m. - 7 p.m. CT).

Emergency Contact Information

Edward Jones thoroughly plans and prepares for emergency situations, such as natural disasters, power outages and other business disruptions. If a situation like this occurs and you are unable to reach your local branch team, use the following resources for assistance.

Client Relations

Call 800-441-2357
7:00 a.m. – 7:00 p.m. CT (Monday - Friday)

Contact Client Relations if you need to place a trade or get help with account-related questions.

Online Access

Enroll in Online Access

Clients can use Online Access to transfer money, deposit a check, e-sign documents, pay bills and access account documents. Download the free Edward Jones mobile app from the App Store or Google Play. Please Note: You cannot place trades in Online Access. To do so, call Client Relations.

Social Media



Follow Edward Jones on Facebook and Twitter for updates on widespread emergency situations.


Call 314-515-2000
7:00 a.m. – 6:00 p.m. CT (Monday – Friday)

Contact the switchboard operator to be connected to an Edward Jones branch office or headquarters associate.

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