Continuing to serve you in a thoughtful way.

Throughout the challenges of recent months, we’ve continued to safely serve investors’ needs. We are thoughtfully evaluating our office openings and in-person appointments. Learn More

Emergency Contact Information

Edward Jones thoroughly plans and prepares for emergency situations, such as natural disasters, power outages and other business disruptions. If a situation like this occurs and you are unable to reach your local branch team, use the following resources for assistance.

Client Relations

Call 800-441-2357
7:00 a.m. – 7:00 p.m. CT (Monday - Friday)

Contact Client Relations if you need to place a trade or get help with account-related questions.

Online Access

Enroll in Online Access

Clients can use Online Access to transfer money, deposit a check, e-sign documents, pay bills and access account documents. Download the free Edward Jones mobile app from the App Store or Google Play. Please Note: You cannot place trades in Online Access. To do so, call Client Relations.

Social Media



Follow Edward Jones on Facebook and Twitter for updates on widespread emergency situations.


Call 314-515-2000
7:00 a.m. – 6:00 p.m. CT (Monday – Friday)

Contact the switchboard operator to be connected to an Edward Jones branch office or headquarters associate.

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Find a Financial Advisor

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