If your Edward Jones branch office is temporarily closed due to Hurricane Harvey or Irma and you need assistance, please call our Client Relations department at 1-800-511-5768 (Monday-Friday, 7 a.m. – 7 p.m. CT) or view additional contact options.
Edward Jones thoroughly plans and prepares for emergency situations, such as natural disasters, power outages and other business disruptions. If a situation like this occurs and you are unable to reach your local branch team, use the following resources for assistance.
7:00 a.m. – 7:00 p.m. CT (Monday - Friday)
Contact Client Relations if you need to place a trade or get help with account-related questions.
Clients can use Online Access to transfer money, deposit a check, e-sign documents, pay bills and access account documents. Download the free Edward Jones mobile app from the App Store or Google Play. Please Note: You cannot place trades in Online Access. To do so, call Client Relations.
Follow Edward Jones on Facebook and Twitter for updates on widespread emergency situations.
7:00 a.m. – 6:00 p.m. CT (Monday – Friday)
Contact the switchboard operator to be connected to an Edward Jones branch office or headquarters associate.