Continuing to serve you in a thoughtful way.

Throughout the challenges of recent months, we’ve continued to safely serve investors’ needs. We are thoughtfully evaluating our office openings and in-person appointments. Learn More

What Should I Know Before Working With A Financial Advisor?

To successfully work with a financial advisor, you need to feel comfortable. Here are some questions to consider asking a potential financial advisor:

  • What is your approach to advising investors?
  • What type of experience do you have?
  • How often do you meet with your clients?
  • What type of investors do you like to work with?
  • Do you have systems and software to help develop investing strategies?
  • How will you inform me of how my investments are doing?
  • How are you paid?
  • What other services are offered?
  • What kinds of research and other support do you have?

We encourage anyone looking for a financial advisor to check the Financial Industry Regulatory Authority's (FINRA’s) BrokerCheck. It’s a tool available to the public for checking professional backgrounds of FINRA-registered brokerage and investment adviser firms and their brokers and representatives.

Why Edward Jones?

Why should you consider Edward Jones? It would take some time to ask our nearly 7 million clients why they've done so.

But choosing a financial advisor is a personal decision. We don’t want you to partner with us only because we're a large firm.

In fact, we work very differently from other large firms. When you work with an Edward Jones financial advisor, you get a personal relationship with a financial advisor in your community who can offer the resources of a large financial services firm. That is unique, and we think it's the best way for you to work toward your financial goals.

Your first meeting

“Professional” and “friendly” is how we hope you will describe your first meeting with your local Edward Jones financial advisor. We want you to feel comfortable, and we'll try to meet when and where it's convenient for you – whether that's your home, your financial advisor's office or the café down the street.

Not only do we believe it is important to sit down and spend time with your financial advisor, we also want you to meet your dedicated branch office administrator, who will most often answer the phone, greet you by name when you come for an appointment and assist with administrative services.

What to bring

  • Bring what you’re comfortable sharing.
  • The following would be helpful:
    • Statements of savings, investments and retirement accounts
    • Life insurance policies
    • Recent tax returns

If you have financial goals defined, bring those. If not, your financial advisor can work with you to document them.

What you’ll discuss

This illustration gives you an idea of the topics you will talk through and in what order. These discussions will take multiple meetings. Learn more by visiting How We Approach Your Needs.


Is my information kept confidential?

Yes. At Edward Jones, we understand that confidentiality is key in any financial relationship. We recognize that your personal and financial data is your private information, and we are committed to keeping it secure and confidential.

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

Disclosure documents available for viewing

Financial service companies are highly regulated. This means we’re required to disclose a variety of information when you open an account, throughout the year and following certain transactions.

Many disclosures are posted on our website. View important documents such as account agreements, account fee information and our privacy policy.

We don't provide this information just because it's required – we believe keeping you fully informed is central to developing a relationship of trust. If you have any questions, your local financial advisor will be happy to answer them.

Start today

Now that you know what to expect, why not schedule an appointment with your local financial advisor today?

More Resources:

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    How we create a financial strategy together

    Learn how we work toward achieving your financial goals in a way that fits your current needs.

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    About Edward Jones

    Our success comes from our principles and our personal, long-term approach to investing.

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