If your Edward Jones branch office is temporarily closed due to Hurricane Harvey or Irma and you need assistance, please call our Client Relations department at 1-800-511-5768 (Monday-Friday, 7 a.m. – 7 p.m. CT) or view additional contact options.
Funds deposited to a client account may not be immediately available for disbursement or withdrawal. The length of the delay is counted in business days. Every day is a business day except Saturdays, Sundays, federal holidays and days that Edward Jones is closed for business. The length of the delay depends on a variety of factors, such as the amount and type of deposit. Our general policy is to allow you to disburse or withdraw funds deposited to your account between four and six business days from the date of deposit. If you are a new Edward Jones client (client for less than 30 days), funds may be held until the 11th business day. Funds from electronic direct deposits sent to your Edward Jones account by another financial institution will typically be available on the business day we receive the deposit.