Throughout the challenges of recent months, we’ve continued to safely serve investors’ needs. As we gradually reopen our offices to in-person appointments, our approach will be thoughtful and individualized to each location. Learn More
If your Edward Jones branch is temporarily closed due to Hurricane Sally and you need assistance, please call Client Relations at 1-800-511-5768 (Monday - Friday, 7 a.m. - 7 p.m. CT).
How Account Information is Valued in Online Access
Investment positions reflected in Edward Jones Online Access are current as of the market close on the previous business day and are typically updated throughout the day to reflect any account activity made since that time. The estimated current value of stocks is calculated by multiplying the current number of shares in the account by a (typically 15-20 minute delayed) stock quote. As an industry practice, mutual funds are priced only once per day, typically in the evening following market close. Most fixed income prices are updated on market days. However some fixed income securities are priced on a less frequent basis, such as when monthly account statements are generated. Values for many fixed income securities, such as bonds, are estimates based on coupon rate and credit rating, and may not represent the actual transaction price. Account value is estimated as the prices used to value your securities are provided by an outside service and may not represent exact market prices. Your estimated current values don't include accrued interest or dividends and for some investments don't reflect applicable commissions, fees and other charges. Edward Jones can't guarantee the accuracy of such values; if you need the exact price, contact your financial advisor.
Investment transactions may generally appear in Edward Jones Online Access on the day of the actual trade date with the exception of the purchase or sale of securities that are not typically priced during the trading day, such as mutual funds and fixed income products. However, the balance of the source or destination of funds affected by investment transactions (such as cash or money market funds) may remain unchanged in Online Access until the third business day following the actual trade date.
Value One Year Ago
This is the value of your account at the end of the statement month one year ago. The statement month typically ends on the last Friday of the calendar month except December where it ends on the last business day. The value of your account one year ago is net of any margin loan against the securities in the account at the time.
Value of Your Accounts Over Time
This represents the statement month-end value of your account(s) for the past five years. The "statement month" is the time period used on your Edward Jones account statement and typically ends on the last Friday of the calendar month. The value of your account one year ago includes any margin loan you held on your account at the time.
Your Assets Held Outside Edward Jones
Some products, such as mutual funds, insurance and annuities may be held by a company outside of Edward Jones. Balances for such products are provided for your information only to give an overall view of your investments with Edward Jones. SIPC coverage isn't extended to assets held outside the custody of Edward Jones. Refer to the statement received directly from these companies for details.
Cost basis is the amount paid for a security, including commissions, reinvestments and original issue discount (OID) and adjustments for sales, principal returns, splits and spin offs. Some data may be unsubstantiated and should not be relied upon for tax preparation.
Ratings and Research Opinions
The bond ratings shown are the highest of several possible credit ratings assigned by Standard & Poor's ("S&P"), Moody's or Fitch for a particular bond and may reflect factors in addition to the credit quality of the issuer, such as bond insurance or participation in a credit enhancement program. S&P requires that we inform you: (1) Ratings are NOT recommendations to buy, hold, sell, or make any investment decisions and DO NOT address suitability or future performance; (2) S&P DOES NOT guarantee the accuracy, completeness, or availability of any ratings and is NOT responsible for results obtained from the use of any ratings. Certain disclaimers related to its ratings are more specifically stated at http://www.standardandpoors.com/disclaimers. For more details about bond ratings, contact your financial advisor.
Edward Jones Research Opinions also may be shown for certain securities. Edward Jones Research Opinions do not take into account your particular investment profile and are not intended as express recommendations to purchase, hold or sell particular securities. You should contact your Edward Jones Financial Advisor before acting upon any Edward Jones Research Opinion.
Maturity Value represents the amount you may receive if the investment is held to maturity. This value does not take into account early redemptions by the issuer (unless otherwise noted) or the liquidation of the investment by you (the client) prior to maturity. Also, the Maturity Value of the investment may not be equal to its market value due to certain market conditions, such as changes in interest rates. For example, a rise in interest rates may cause the market value of your investment to decline. Conversely, a fall in interest rates may cause the market value of your investment to increase. Learn more about the basics of stocks, mutual funds, annuities, and fixed-income investments here.