Continuing to serve you in a thoughtful way.

Throughout the challenges of recent months, we’ve continued to safely serve investors’ needs. As we gradually reopen our offices to in-person appointments, our approach will be thoughtful and individualized to each location. Learn More

Hurricane Sally

If your Edward Jones branch is temporarily closed due to Hurricane Sally and you need assistance, please call Client Relations at 1-800-511-5768 (Monday - Friday, 7 a.m. - 7 p.m. CT).

Tips to Avoid a Cyberattack

As more aspects of daily life moves online, your chances of a cyberattack increase. Criminals go where there's opportunity. But you're not defenseless. Follow these tips to help keep your information secure. 

Shopping Online

  • Never select "remember my password," and don't check the box to save your credit card information. 
  • Log out of sites before you leave them. Important: Closing a browser window is not the same as logging out. 
  • Look for "https://" in the web address. The "s" after http indicates that the site is secure.

Home Network/Wi-Fi

  • If your router and wireless network came with a default name and password, update them. 
  • If you have guests who use your Wi-Fi, for example, house sitters or visiting family, set up a separate guest Wi-Fi and password to help protect your devices from their online activities. 
  • Make sure your wireless router's encryption feature is turned on. This scrambles information you send to prevent others from accessing it.

Smart Devices

  • Install software updates for your operating systems and applications as soon as they are available to ensure you have the latest security patches. 
  • Lock your screen and choose a strong password that would be difficult for someone to guess. If available, use facial recognition software to unlock your device. 
  • Turn off location settings for your camera and photos. Thieves can track your movements by accessing this data.

Social Media 

  • Regularly review your settings and consider updating them so only people you know or approve can view your information. 
  • Limit what you share online. Keep your birth year, full name, address and vacation plans private. 
  • If you use instant messaging services, be careful about what you click on. Scammers can make harmful messages appear to come from a friend. Look for signs of fraud, like odd word choices, misspelled words, urgent requests or offers that seem too good to be true.

More Resources:

Edward Jones Perspective Newsletter

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What If I’ve Been Scammed?

Helpful resources if you think you've been scammed.

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