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Investor Experience Awards

Clients meeting with Edward Jones associates

We are proud that the values and culture of our firm have been recognized with many awards. We have been honored for both the experience we deliver to our clients, as well the culture and work environment that we create for our associates.

J.D. Power and Associates

J.D. Power and Associates ranked Edward Jones the highest in investor satisfaction with full service brokerage firms. The J.D. Power study measures overall investor satisfaction with full service investment firms based on eight factors including financial advisor; account information; investment performance; firm interaction; product offerings; commissions and fees; information resources; and problem resolution.

Read more: Edward Jones Ranks Highest in Investor Satisfaction, According to J.D. Power 2019 Full Service Investor Satisfaction Study SM

Top Financial Firm in Providing Clarity About Fees

Research firm, Hearts & Wallets, conducted its Wants & Pricing: What Investors Buy & Competitive Ratings study, which ranked 24 financial firms based on more than 10 different attributes that investors deemed most important, found that Edward Jones outperformed across nearly all attributes, including the top three: "fees clear and understandable"; "unbiased, puts my interests first"; and, "explains things in understandable terms."

Read more: Investors Rank Edward Jones As a Top Full-service Investment Firm

TNS Choice Award

Edward Jones won the 2014 TNS Choice Award for outstanding performance in investment services, according to TNS, a global research consultancy. The TNS Choice Award recognizes performance of financial services providers and banks.

Brokerage Investor Statements

DALBAR ranked Edward Jones number 1 in brokerage client statements. DALBAR's report evaluates brokerage statements to address both the needs of the investor and the financial advisor. This ranking is given to firms most effective in creating statements that will guide investors in making critical decisions regarding their financial well-being, according to a statement issued by DALBAR.

Read more: Edward Jones Rated No. 1 in Brokerage Investor Statements

Number 1 in Financial Advisor Satisfaction

For the 20th time, Edward Jones has ranked number 1 in the REP. magazine annual survey of the nation's six largest financial services firms. Edward Jones' overall score was 9.5 out of 10 possible points. The firm scored top marks for its online client account information (9.5) and the quality of its mobile applications (8.8).

Read more: Edward Jones Ranks No. 1 in National Survey of Financial Advisors

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