Quicken^®

What do I need to begin downloading my Edward Jones accounts into Quicken®?

You need an Account Access User ID and Password and your most recent Edward Jones account statement.

Are there instructions for getting started with Quicken®?
Yes, you may download a detailed guide to help you set up your Edward Jones accounts in Quicken®:

Getting Started for Windows 2007 (pdf)
Getting Started for Windows 2008 (pdf)
Getting Started for Windows 2009 (pdf)
Getting Started for Windows 2010 (pdf)
Getting Started for Mac 2007 (pdf)

What is Quicken®?

Quicken® is a personal finance management software program. You can manage of all of your funds, including investments, bank accounts and credit cards using Quicken®.

What versions of Quicken® are compatible with Edward Jones accounts?

The current product year, as well as the two prior product years, of any version that allows the download of investment information is supported.

Does Edward Jones sell or provide Quicken®?

No. Edward Jones provides all clients with free access to Account Access, an online program that manages all Edward Jones investments. In order to import your Edward Jones holdings into Quicken® you must purchase the Quicken® software from a retailer or through the manufacturer's Web site: www.quicken.com

What Customer ID and PIN/Password should I use?

When you have Quicken® installed, you will need an Account Access User ID and Password in order to connect to your Edward Jones investments and download your account information into Quicken®. If you are not enrolled in Account Access, you may do so by visiting www.edwardjones.com/accountlink

Do I have to be enrolled in Account Access?

Yes, you must enrolled in Account Access in order for Quicken® to access your Edward Jones accounts.

Why does my cash account show a zero balance in Quicken®?

When viewing your accounts within Quicken®, cash and money market data are presented separately. Available money market funds will be reflected in the value of the money market, not in the cash balance.

Who can I contact for assistance?

For questions regarding how to use the Quicken® software, please visit the support Web site at https://quicken.custhelp.com

For assistance with Edward Jones Account Access contact Account Access Customer Support at 1-800-441-5203.

Which Edward Jones accounts should I be able to see in Quicken®?

All accounts held at Edward Jones will be viewable in Quicken®. Investments that are not held at the firm, such as funds, insurance and annuities, will not be accessible in Quicken®.

How much transaction history will I see?

The first time you download, you will see up to 45 days of account history. Thereafter, you'll continue to download transactions that occurred since the last time you logged on. You should download your transactions at least once every 45 days. If the last time you logged in is more than 45 days ago, you can refer to your paper statements and enter the missing transaction information manually.

Is there a fee for downloading my Edward Jones account information into Quicken®?

No, all you need is an Account Access ID and password and it is free to enroll in Account Access.

Are there any known issues in Quicken for Mac users?

Yes. When you own more than 400,000 shares of a security, the downloaded transaction share price and total amount are calculated incorrectly after being accepted into the register. To remedy this, click on "Accept" to accept the downloaded transaction(s), then manually edit the share price in the register. This issue is being corrected by the company that makes Quicken for Mac.